Draft — pending legal review. This document is a working draft and may change before it is finalised.
Privacy Policy
Last updated 25 October 2026
This Privacy Policy explains how New Odyssey (“we”, “us”) collects and uses personal data in connection with Clio (the “Service”) and this website.
1. Data we collect
- Account data: your email address, name (if provided), workspace and role, and sign-in timestamps.
- Billing data: plan, subscription status and invoices. Card details are collected and stored by Stripe; we do not store full card numbers.
- Customer Content: product information, brand kits, knowledge sources, outreach contacts you add, prompts and generated outputs.
- Usage data: feature usage and metered consumption (for allowances and billing), audit events and technical logs (IP address, browser, timestamps).
2. How we use it
- To provide, secure and support the Service, including sign-in emails and service notifications.
- To meter usage, bill subscriptions and overages, and prevent abuse.
- To maintain audit trails of approvals and publications.
- To improve the Service using aggregated, de-identified usage information.
We do not sell personal data and do not use Customer Content to train our own foundation models.
3. Processors and sharing
We share data only with service providers acting on our instructions, including: OpenAI (AI generation, image and speech processing), Stripe (payments), Resend (transactional email), Render (application hosting and databases), Cloudflare (DNS, networking and media storage) and search-data providers such as DataForSEO (keyword and search-result data — we send search terms, not your personal data). Content sent to AI providers is processed under their API data-usage terms.
4. International transfers
Our providers may process data in the United States and other countries. Where required, we rely on appropriate safeguards such as standard contractual clauses.
5. Retention
We retain account and Customer Content for as long as your workspace is active, and delete it within a reasonable period after account closure unless we must keep it for legal, tax or security reasons. Audit records may be retained longer where needed to demonstrate compliance.
6. Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict or port your personal data, and to object to certain processing. Workspace owners can manage team members; contact us to exercise other rights. You may also complain to your local data-protection authority.
7. Security
We use encryption in transit, hashed single-use sign-in tokens, role-based access control, tenant isolation and audit logging. No system is perfectly secure; please contact us if you believe your account has been compromised.
8. Cookies
The Service uses strictly necessary cookies for sign-in sessions and preferences. This marketing site does not use advertising cookies.
9. Changes
We will post updates to this policy here and, for material changes, notify workspace owners.
Contact
For privacy questions or requests, contact New Odyssey via the details on our website.